Are you looking for a rewarding career in a supportive team environment? Ensō Mental Health, a growing counseling practice in Spearfish, SD, is seeking a compassionate and organized Client Care Coordinator to join our team!
Responsibilities:
- Be the first point of contact for our clients, providing exceptional customer service that exceeds expectations and impresses upon our clients how much they mean to us.
- Match clients with the best therapist based on their needs.
- Schedule appointments and help clients keep their paperwork updated, ensuring a smooth client experience.
- Assist with data entry and ensure HIPAA compliance.
- Handle a variety of administrative tasks to keep our office running efficiently, including billing, coordinating services with other medical professionals, and keeping our clients engaged with meaningful social media content.
Qualifications:
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- A team player with a positive attitude and a desire to “wow” our clients with amazing service.
- Compassionate and understanding of others, able to stay calm under pressure.
- Highly organized with strong attention to detail.
- Punctual and dependable.
- Comfortable working on Mac computers.
- A clear and confident communicator with excellent written and verbal skills.
- Tech-savvy with the ability to navigate the internet and social media platforms.
- Bonus points if you have:
- Experience in a medical or healthcare office setting.
- Knowledge of and experience with HIPAA regulations.
- Experience with Electronic Health Records (EHRs).
- Proficiency in Google Workspace and Customer Relationship Management (CRM) software.
Benefits:
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- A competitive starting salary of $18/hour.
- Flexible hours, within our normal business hours of Monday-Thursday, 8 am-5 pm, and Fridays, 8 am-3 pm (no weekends or evenings!).
- Paid Holidays, free lunch once a month for part time
- Health Insurance, PTO, and 401(k) for full time
- The opportunity to work in a fast-paced environment and make a real difference in people’s lives.
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- A chance to join a supportive and collaborative team at a growing practice.
We are an equal opportunity and at-will employer who celebrates diversity and is committed to creating an inclusive environment for all employees.
Ready to join our team?
Please follow these instructions to apply: Call (605) 519-5850 and ask to leave a message for the Executive Director. Tell us what interests you about this job and your contact information.
We look forward to hearing from you!