Are you looking for a rewarding career in a supportive team environment? Ensō Mental Health, a growing counseling practice in Spearfish, SD, is seeking a compassionate and organized Client Care Coordinator to join our team!
Responsibilities:
- Be the first point of contact for our clients, providing exceptional customer service that exceeds expectations and impresses upon our clients how much they mean to us.
- Match clients with the best therapist based on their needs.
- Schedule appointments and help clients keep their paperwork updated, ensuring a smooth client experience.
- Assist with data entry and ensure HIPAA compliance.
- Handle a variety of administrative tasks to keep our office running efficiently, including billing, coordinating services with other medical professionals, and keeping our clients engaged with meaningful social media content.
Qualifications:
-
- A team player with a positive attitude and a desire to “wow” our clients with amazing service.
- Compassionate and understanding of others, able to stay calm under pressure.
- Highly organized with strong attention to detail.
- Punctual and dependable.
- Comfortable working on Mac computers.
- A clear and confident communicator with excellent written and verbal skills.
- Tech-savvy with the ability to navigate the internet and social media platforms.
- Bonus points if you have:
- Experience in a medical or healthcare office setting.
- Knowledge of and experience with HIPAA regulations.
- Experience with Electronic Health Records (EHRs).
- Proficiency in Google Workspace and Customer Relationship Management (CRM) software.
Benefits:
-
- A competitive starting salary of $18/hour.
- Flexible hours, within our normal business hours of Monday-Thursday, 8 am-5 pm, and Fridays, 8 am-3 pm (no weekends or evenings!).
- Paid Holidays, free lunch once a month for part time
- Health Insurance, PTO, and 401(k) for full time
- The opportunity to work in a fast-paced environment and make a real difference in people’s lives.
-
- A chance to join a supportive and collaborative team at a growing practice.
We are an equal opportunity and at-will employer who celebrates diversity and is committed to creating an inclusive environment for all employees.
Ready to join our team? Please fill out the contact form below to submit your resume and cover letter. Afterward, we’d love for you to call (605) 519-5850 (Ext. 100) to leave a message for our Executive Director sharing what excites you most about this position!
We look forward to hearing from you!